2024 Learning & Development Coordinator (Apprentice)

About the Role:

We are offering a fantastic opportunity for a dedicated and detail-oriented Apprentice to join our Human Resources team as a Learning & Development (L&D) Coordinator. The L&D Coordinator will play a crucial role in supporting the design, development, implementation, and evaluation of our training programmes. The successful candidate is likely to be a recent school or college leaver, or graduate, who has an interest in beginning a career in Human Resources. In particular, this position is ideal for someone who is passionate about employee development and has strong organisational and communication skills.

While working you will also be studying towards an apprenticeship, the Chartered Institute of Personnel and Development (CIPD) Level 3 HR Support, which you will complete over 15 months, after an initial induction period of 3-6 months.

Apprentices will be trained on the job as well as being given periodic study leave in order to obtain the relevant qualification to achieve the apprenticeship.

It is an intensive and varied role and successful candidates will need to be engaged, proactive and hardworking for the full duration. Support will of course be provided to help you succeed. 

To be eligible to apply you must be:

• 16 or over
• Living in England
• Not in full-time education

Successful candidates will be offered a permanent contract.

Start: September 2024 (target)

Key Responsibilities:

Working collaboratively within the Learning and Development team and liaising across all our geographies and business functions, you will gain a broad level of insight into how a global Learning and Development function operates The role includes, but is not limited to:

• Training Coordination: Schedule and organize training sessions, workshops, and seminars. Coordinate with trainers, participants, and venues to ensure smooth execution of training events.
• LMS Management: Administer the Learning Management System (LMS), including uploading courses, enrolling users, tracking progress, and generating reports. Ensure the LMS is up-to-date and user-friendly.
• Data Management: Maintain accurate training records, including attendance, completion rates, and feedback. Compile and analyse data to support reporting and continuous improvement initiatives.
• Communication: Serve as the primary point of contact for training-related inquiries. Communicate training schedules, updates, and requirements to employees and managers.
• Evaluation and Feedback: Collect and analyse feedback from training participants to assess the effectiveness of programs. Provide recommendations for improvements based on feedback and data analysis.
• Vendor Coordination: Liaise with external training providers to coordinate outsourced training solutions. Manage contracts and relationships with training vendors, and support processing of invoices.
• Support Initiatives: Assist with the development and implementation of new L&D initiatives, programs, and projects as needed.

Qualifications required:

• Predicted / secured three Bs at A-Level or equivalent (Minimum 6 at English and Maths GCSE).
• All candidates must have the ability to work in the UK.

Skills and competencies:

• Demonstrable interest in Human Resources
• Personal attributes: Self-motivated, highly proactive, reliable with a flexible attitude; desire to learn and improve performance through feedback;
• Communication Skills: Excellent verbal and written communication skills.
• Interpersonal Skills: Strong relationship skills with a customer-service orientation. Ability to interact effectively with colleagues at all levels of the organization.
• Teamwork: Ability to work collaboratively in a team environment.
• Organizational Skills: Strong attention to detail and ability to manage multiple tasks simultaneously. Demonstrated ability to prioritize and meet deadlines.
• Analytical Skills: Ability to analyse data and provide insights to support decision-making and continuous improvement in training programs.
• Technical Skills: Good understanding of Microsoft Office Suite (Word, Excel, PowerPoint).

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or expectations and may be subject to change.